NEW YORK, NY
01. PROPERTY MANAGER
02. 19 BUILDINGS · 4 BOROUGHS
RUNNINGBUILDINGS
SITE PLAN · 19 UNITS
MN / BK / BX / QN
BUILDINGSYSTEMS

I run repair operations and code compliance across a 19-building multifamily portfolio in New York City — and I build the tracking systems underneath it.

03. 201-668-4641 · SAYANAZHERTANOVA@GMAIL.COM
04. OPEN TO WORK

NINETEEN BUILDINGS,
FOUR BOROUGHS

Each one has trades to sequence, violations to clear, a superintendent to coordinate with, and an owner who wants to know where things stand.

19
BUILDINGS MANAGED
04
BOROUGHS · MN BK BX QN
10+
YEARS IN BUILDING OPS
02
LANGUAGES · EN RU

SCOPE OF WORK

What the job actually consists of, day to day.

A · TRADES

Work orders, inception to close-out

Sequencing plumbing, electrical, carpentry, roofing and extermination so a repair in an occupied apartment finishes inside one date range instead of dragging across three visits.

B · COMPLIANCE

Violations, notice to certification

HPD lead-paint Class C orders, DOHMH extermination orders, DOB items, OATH summonses — scheduling abatement, assembling evidence, preparing for the hearing.

C · VENDORS

Contractors, scope to close

Evaluating pricing, bundling work across buildings when one crew is cheaper, keeping insurance and licensing current before anyone gets access to a unit.

D · REPORTING

Condition, capital, and capital draws

Field surveys, capital planning, lender reserve packages, and the trackers that tell an owner where every open item stands without digging through email.

SYSTEMS I BUILT

Most property managers wait on someone else for a report. I have a computer science degree and I use it. These run on a live portfolio.

EXCEL · COURT PREP

Violation & legal docket

Every HPD, DOB, DOHMH and OATH matter across the portfolio in one workbook — hearing dates, filing deadlines, current status. It replaced scattered email threads and calendar reminders, which is how deadlines get missed.

N8N · AI WORKFLOW

Automated arrears notices

An automation that reads ledger data, assembles the delinquency notices, and queues them for review. What used to be a recurring manual afternoon is now a review-and-send step.

PORTFOLIO REPORTING

Vacancy & turnover tracker

Unit-level status across all nineteen buildings — what's vacant, what turnover work is open, what's ready to re-rent. One place an owner can look instead of asking.

DATA EXTRACTION

Tenant contact recovery

The legacy property management system stored contact details inconsistently — some in the right field, some buried in free-text notes. I extracted and reconciled them into a usable portfolio-wide list.

RECORD

Construction administration, field inspection, procurement, and property preservation — the work behind the current role.

2026 — PRESENT

Property Manager

SKS Enterprises LLC · New York, NY
  • Direct repair and maintenance operations across a 19-building multifamily portfolio — occupied-apartment repairs, public space work, turnover, and court-ordered repair cases.
  • Administrative point of authority for site superintendents portfolio-wide: repair priorities, vendor access, work verification, close-out.
  • Administer violation-driven repairs end to end, from abatement scheduling through certification and hearing preparation.
  • Prepare lender reserve withdrawal packages — invoices, proof of payment, and cost summaries to a standardized format.
2025 — 2026

Owner / Project Manager — Residential Rehabilitation

Independent · Pocono, PA
  • Ran a full residential rehabilitation from acquisition through renovation to sale, directing all trades on site.
  • Permits, inspections, contractor selection, material procurement, timeline sequencing, and budget oversight — delivered on schedule.
2018 — 2021

Office & Operations Manager

Molba Construction · New Jersey
  • Administered procurement and project control — purchase orders, subcontractor coordination, trade scheduling, compliance filings, and reporting to ownership.
  • Primary liaison between project managers, subcontractors, suppliers, and ownership across concurrent projects.
2016 — 2018

Document Control Specialist

Helidex Offshore · Offshore / New Jersey
  • Controlled regulatory, engineering, and procurement documentation for active construction projects across field crews, subcontractors, and logistics partners.
  • Administered RFP and tender workflows, vendor qualification files, and contract compliance records for international bidding.
2015 — 2016

QA Manager

East Coast Contractors · New Jersey
  • Directed property preservation and repair operations across a residential portfolio, meeting FHA, FNMA, VA and HUD guidelines.
  • Administered work order flow from assignment through inspection and close-out across a large number of properties.
  • Designed inspection data systems and performance dashboards reporting to national mortgage servicers.
2023 — PRESENT

Founder & Operations Manager

Sayana Media LLC · New York, NY
  • Operations and automation practice for NYC and NJ businesses — client delivery, vendor coordination, recurring reporting, workflow automation, and dashboard build-outs.
2021 — 2023

Logistics & Operations Manager

Jersey Auto Trans · New Jersey
  • Dispatch scheduling, vendor negotiation, cost tracking, compliance documentation, and performance dashboards for leadership.

CREDENTIALS

BS, Computer Science

East Siberian State Technology Institute · 2014

Accounting & Business Management

Bergen Community College, Paramus, NJ · coursework, 2012

AA, English & Chinese Interpretation

Moscow Humanitarian Institute, Baikal Branch · 2006

Field

Fluent English and Russian. Valid driver's license — available for site visits across all five boroughs.

Sayana Zhertanova

LET'S TALK

Open to property management, building operations, and housing compliance roles in New York City.